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Media centre /
Press releaseNATIONAL SAVINGS AND INVESTMENTS LAUNCHES NEW CUSTOMER-FRIENDLY WEBSITE23 September 2002Premium Bond prize checker and online application now available National Savings and Investments (NS&I) has this week launched its enhanced website at www.nsandi.com which features a host of new services for customers and marks another stage in NS&I's business transformation. The enhanced website features:
Gill Cattanach, National Savings and Investments Commercial Director, said: "The new website is a great step forward in terms of the quality of service we provide to customers. It has been designed to be clear, straightforward and easy to use with more facilities. "The online Premium Bond prize checker allows Bond holders to check instantly to see if they've won a prize in the last six months. It's a quick, simple and totally free service. And with £21.6 million Premium Bond prizes unclaimed, there are thousands of people across the UK who have won prizes of anything from £50 up to £25,000 on their Premium Bonds but don't know it. "In addition, people who have lost or forgotten Premium Bonds, accounts or investments can simply download a tracing service form, send it to us and we will carry out a completely free search." Gill Cattanach adds: "The launch of our new website marks another stage in the continued business transformation of National Savings and Investments and our dedication to providing first class services for customers." Over the past 12 months, NS&I has introduced a dedicated 24 hours a day, seven days a week, 365 days a year customer enquiries telephone line. NS&I has also provided savers and investors with an enhanced product range to suit their needs, including the Cash mini ISA and Guaranteed Equity Bond. Online purchases are safe because the new website encrypts any personal data - bank details, for example - sent over the Internet to NS&I and means the data cannot be read by any individual or organisation other than NS&I. ENDS Notes to Editors
Media team The numbers below are for media use only. Customers wishing to contact NS&I can find details here.
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