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Contact us
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Contact usCUSTOMER UPDATE – We are currently experiencing a high volume of calls and emails so we apologise for any delays. Before you contact us, check to see if we've answered your question below: Frequently asked questions
Other frequently asked questions
Send your comments or questions to us by completing our
Call us free on
Your call will be taken by one of NS&I’s award-winning UK customer service team. We’re available every day from 7am till midnight. Calls from mobiles may not be free. Calls may be recorded. You can also apply by phone. Call us free on:
It helps us to reply more quickly if you write to the office that deals with your product:
Couldn't find the answer above?Then please use our Feedback/enquiry form.
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SearchBeware of fraudulent emailsWe will never ask you to disclose or confirm any personal or security information by email.If you receive such an email, it will not be from NS&I. If you have disclosed any information, please email us or phone us. Click here for more information on how to protect yourself online.
If you've tried to contact us but haven’t received a reply within 48 hours, your Internet Service Provider (ISP) or email program may be blocking emails from NS&I. You could try to change or remove the settings that filter or block emails. It may also be helpful to contact your ISP or System Administrator to ask them why you're not receiving NS&I emails. |
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